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Uh-Oh Labs Privacy Policy

Last Updated: February 11, 2022

This Privacy Policy describes how Uh-Oh Labs, Inc. and its subsidiaries ("Uh-Oh Labs", "we", "us" or "our") collect, use, and share information in connection with your use of our websites (including www.uhohlabs.com), mobile applications, services, and tools (collectively, the "Services"). This Privacy Policy (the "Privacy Policy") does not apply to information our customers may process when using our Services.

We may collect and receive information about users of our Services ("users", "you", or "your") from various sources, including: (i) information you provide through your user account on the Services (your "Account") if you register for the Services; (ii) your use of the Services; and (iii) from third-party websites, services, and partners.

We recommend that you read this Privacy Policy in full, including the Additional Disclosures referenced at the bottom of this document, to ensure you are fully informed. If you have any questions about this Privacy Policy or Uh-Oh Labs's data collection, use, and disclosure practices, please contact us at support@uhohlabs.com.

1Personal Information We Collect

A. Information You Provide

Account Registration. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. If you choose to refer a friend to our Services, we may also collect your friend's email address so that we may send them a referral or promotional code to sign up for our Services.

Payment Information. When you add your financial account information to your Account, that information is directed to our third-party payment processor. We do not store your financial account information on our systems; however, we have access to, and may retain, subscriber information through our third-party payment processor.

User Content. We collect and store data you choose to upload to the Services or that you input into the Services ("User Content"). As further described in Section 3, User Content may be shared publicly, or with other users or third parties.

Communications. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

B. Information We Collect When You Use Our Services

Cookies and Other Tracking Technologies. As is true of most websites, we gather certain information automatically and store it in log files. In addition, when you use our Services, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our Services. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. We may also automatically collect information about your use of features of our Services, about the functionality of our Services, frequency of visits, and other information related to your interactions with the Services. We may track your use across different websites and services. In some countries, including countries in the European Economic Area ("EEA"), the information referenced above in this paragraph may be considered personal information under applicable data protection laws.

Usage of our Services. When you use our Services, we may collect information about your engagement with and utilization of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics. We use this data to operate the Services, maintain and improve the performance and utilization of the Services, develop new features, protect the security and safety of our Services and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.

C. Information We Receive from Third Parties

Third-Party Accounts. If you choose to link our Services to a third-party account, we will receive information about that account, such as your authentication token from the third-party account, to authorize linking. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.

Third-Party Partners. We may also receive publicly available information about you from our third-party partners and combine it with data that we have about you.

2How We Use Your Personal Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Services;
  • Improve, personalize, and expand our Services;
  • Understand and analyze how you use our Services;
  • Develop new products, services, features, and functionality;
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes;
  • Process your transactions;
  • Send you text messages and push notifications;
  • Find and prevent fraud; and
  • For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

3How We Share Your Personal Information

We may share the information we collect in various ways, including the following:

Vendors and Service Providers. We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our Services, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information.

Aggregate Information. Where legally permissible, we may use and share information about users with our partners in aggregated or de-identified form that can't reasonably be used to identify you.

Third-Party Partners. We also share information about users with third-party partners in order to receive additional publicly available information about you.

Information We Share When You Sign Up Through a Referral. If you sign up for our Services through a referral from a friend, we may share information with your referrer to let them know that you used their referral to sign up for our Services.

Analytics. We use analytics providers such as Google Analytics. Google Analytics uses cookies to collect non-identifying information. Google provides some additional privacy options regarding its Analytics cookies at http://www.google.com/policies/privacy/partners/.

Business Transfers. Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

As Required By Law and Similar Disclosures. We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

With Your Consent. We may share information with your consent.

4Your Choices

Access, Update, Correct or Delete Your Information. All Account holders may review, update, correct or delete the Personal Information in their Account by contacting us at support@uhohlabs.com or logging into their Account. You can also delete your Account by emailing us at support@uhohlabs.com. If you delete your Account, your information and User Content will be deleted. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.

Access to Data Controlled by our Customers. Uh-Oh Labs has no direct relationship with the individuals whose personal information it hosts as part of the User Content. Each Customer is responsible for providing notice to its customers and third persons concerning the purpose for which Customer collects their personal information and how this personal information is processed in or through the Services as part of Customer Data.

Opt-out. Each marketing email we send will contain instructions permitting you to "opt out" of receiving future marketing or other communications. In addition, if at any time you wish not to receive any future marketing or other communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. Note however that certain communications are Service-related and therefore if you register to use the Services you cannot opt out of receiving such communications. If you do not wish to receive them, your only option is to deactivate your Account.

Cookies. To change your cookie settings and preferences, including those for targeting and advertising cookies, click the Privacy Preferences link in the footer of the page; most browsers will also allow you to block cookies through their Settings feature.

5Other Sites and Services

Our Services may contain links to other websites and services. These links are not an endorsement, authorization or representation that we are affiliated with that third party. We do not exercise control over third party websites or services, and are not responsible for their actions. Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies of the other websites you visit and services you use.

6Security

Uh-Oh Labs takes reasonable steps to protect the personal information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Services or email. Please keep this in mind when disclosing any personal information to Uh-Oh Labs via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services, or third party websites.

7International Data Transfer

We are headquartered in the United States and have affiliates and service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.

European Union users should read the important information provided below about transfer of personal information outside of the European Economic Area (EEA).

8Children

Uh-Oh Labs does not knowingly collect personal information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided personal information to Uh-Oh Labs through the Services please contact us at support@uhohlabs.com and we will endeavor to delete that information from our databases.

9Changes to This Privacy Policy

This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on our websites. If we materially change the ways in which we use or share personal information previously collected from you through our Services, we will notify you through our Services, by email, or other communication.

10How to Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Uh-Oh Labs, Inc.

Email: support@uhohlabs.com

11Notice to California Residents

Under the California Consumer Privacy Act of 2018 ("CCPA"), California residents have certain rights regarding their personal information. This section describes those rights and how you can exercise them.

A. Personal Information We Collected

In the preceding 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email address, phone number, and IP address;
  • Commercial information, such as records of products or services purchased;
  • Internet or other electronic network activity information, such as browsing history and information regarding your interaction with our Services;
  • Geolocation data;
  • Audio, electronic, visual, or similar information, such as profile pictures;
  • Professional or employment-related information; and
  • Inferences drawn from the above categories to create a profile about you.

For more details about the personal information we collect, please see Section 1 above.

B. Personal Information Disclosed

We may have disclosed the following categories of personal information for a business purpose in the preceding 12 months:

  • Identifiers;
  • Commercial information;
  • Internet or other electronic network activity information;
  • Geolocation data;
  • Professional or employment-related information; and
  • Inferences.

We do not sell personal information. For more details about how we share personal information, please see Section 3 above.

C. Your California Privacy Rights

If you are a California resident, you may have the following rights:

  • Right to Know: You have the right to request that we disclose (i) the categories of personal information we have collected about you, (ii) the categories of sources from which the personal information was collected, (iii) the business or commercial purpose for collecting or selling personal information, (iv) the categories of third parties with whom we share personal information, and (v) the specific pieces of personal information we have collected about you.
  • Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, please contact us at support@uhohlabs.com. We may need to verify your identity before processing your request. Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. You may also designate an authorized agent to make a request on your behalf.

12Notice to Nevada Residents

Under Nevada law, Nevada residents may opt out of the sale of certain "covered information" collected by operators of websites or online services. We currently do not sell covered information, as "sale" is defined by such law, and we don't have plans to sell this information. However, if you would like to be notified if we decide in the future to sell personal information covered by the Act, please contact us at support@uhohlabs.com to provide your name and email address. You are responsible for updating any change in your email address by the same method and we are not obligated to cross-reference other emails you may have otherwise provided us for other purposes. We will maintain this information and contact you if our plans change. At that time we will create a process for verifying your identity and providing an opportunity to verified consumers to complete their opt-out. Please become familiar with our data practices as set forth in this Privacy Policy. We may share your data as explained in this Privacy Policy, such as to enhance your experiences and our Services, and those activities will be unaffected by a Nevada do not sell request.